Help Center

How can we help?

Find clear guidance for accounts, verification, SafeRide, IDIIMA, Safety Tracking, privacy and business workflows.

Getting Started

Creating an account

Choose the account type and verify your phone and email.

Account & Security

How email OTP works

Every login uses a fresh email code to protect your account.

SafeRide

Starting a SafeRide journey

Record the expected journey. Driver and vehicle verification is currently unavailable.

Safety Tracking

What Safety Tracking does

Keep a session on its expected timeline with consent-led check-ins.

IDIIMA

Verifying someone with IDIIMA

Create a consented context before a meeting, sale or handoff.

Safety

Using Need Help and Emergency

Understand the difference between support, escalation and local emergency services.

Privacy

Your privacy choices

Learn what AFINDY collects, why it is used and how to request help.

Business

Business and vendor accounts

Choose a role-aware workspace for teams, vendors and organizations.

Still need help?

Contact AFINDY Support