Answers for your next safe step.

Browse common questions about AFINDY and its boundaries.

Getting Started

Creating an account

Choose the account type and verify your phone and email.

Account & Security

How email OTP works

Every login uses a fresh email code to protect your account.

SafeRide

Starting a SafeRide journey

Record the expected journey. Driver and vehicle verification is currently unavailable.

Safety Tracking

What Safety Tracking does

Keep a session on its expected timeline with consent-led check-ins.

IDIIMA

Verifying someone with IDIIMA

Create a consented context before a meeting, sale or handoff.

Safety

Using Need Help and Emergency

Understand the difference between support, escalation and local emergency services.

Privacy

Your privacy choices

Learn what AFINDY collects, why it is used and how to request help.

Business

Business and vendor accounts

Choose a role-aware workspace for teams, vendors and organizations.

Still need help?

Contact AFINDY Support

Does verification guarantee safety?

No. NIA identity verification is currently unavailable. A verification result, when supported by an authorized provider, cannot guarantee future behavior or safety.

Does AFINDY replace emergency services?

No. Use local emergency services when immediate danger exists.

Why is email OTP required on every login?

A fresh email code adds a step-up protection layer after password verification.

Can I use AFINDY for a business?

Yes. Business, vendor, driver/courier and organization account types provide role-aware starting points.

How do I ask for privacy help?

Email support@afindy.com or use Contact AFINDY.